Privacy Policy
Last updated
Effective Date: 18 September, 2025
Scope
- This Policy applies to data collected via our website, Mindbody booking system, in-studio registration, and communications
- Using or submitting data signifies acknowledgment of this Policy
- Updates will be posted here with the effective date
- If specific terms for an activity differ from this Policy, those specific terms govern to the extent permitted by law
Data We Collect
- Identity and contact data
- Transactions and billing
- Bookings, waitlists, attendance
- Safety-related health declarations
- Technical data and cookies
How We Use Data
- Provide classes, bookings, account management, notifications and support
- Billing, invoicing, statutory record-keeping
- Safety and incident handling
- Service analytics
- Compliance and fraud prevention
- Direct marketing with consent
Legal Basis
- Contract performance
- Legal obligations
- Legitimate interests with data minimisation
- Explicit consent for health data and direct marketing
Sharing of Data
- Mindbody, payment processors, accounting/legal, IT/cloud under contractual safeguards
- No sale of personal data
- Legal/regulatory disclosures when necessary
Cross-border Transfer and Security
- Appropriate safeguards where data is stored or processed outside Hong Kong
- Access controls, encryption, audit logs, and periodic reviews
Retention
- Keep as necessary
- Typically up to 7 years for invoices/records
- Health declarations retained for the minimum period necessary for safety
- Delete or anonymise upon expiry
Your Rights
- Access, rectification, erasure (where permissible)
- Withdrawal of consent
- Objection to marketing
- Contact hello@piaf.studio
- Reasonable cost may apply for access copies
Cookies & Analytics
- Functional/performance/preference cookies
- Manage via browser settings
- Banner to provide "accept/manage" and link to this Policy where third-party cookies are used
Minors
- Under 18 requires parent/guardian review and consent
- Signatures may be required for related waivers/health forms
OFFICIAL VERSION
In the event of any discrepancy between the English and Chinese versions of this policy, the English version shall prevail as the official terms and conditions.